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Southern California Certified Arbitration Lawyer

What is certified arbitration?

It is a process to resolve disputes between manufacturers and consumers over warranties. Neutral arbitrators will oversee the process and render a decision.


Do you have to go through arbitration?

According to the California Lemon Law, you can skip arbitration. But there can be consequences if you opt out. If you have questions about whether arbitration is right for you, you can talk to the professionals here at The Law Offices of Howard D. Silver at 1-866-49-LEMON.


What are some of the advantages of certified arbitration?

  1. Arbitration is free.
  2. Once the program receives your application, you will get a decision within 40 days.
  3. You can observe the proceedings.
  4. You as a consumer can accept or reject the arbitration decision, but manufacturers are bound by the decision.
  5. If you reject what the arbitrators decide, you can still take your case to court.

What are some steps you should take if you believe that you have bought a lemon?

First of all, review your warranty information carefully. Work with your dealer and/or manufacturer to resolve the problem, if possible. Be sure to keep any correspondence with your manufacturer or any authorized service agency, and send correspondence via certified mail.


What requirements must you meet to pursue arbitration?

  • The problem must be covered by the warranty the manufacturer issued you.
  • You must notify the manufacturer directly about the defect or other problem.
  • The problem you are having with a vehicle must "substantially impair" its use, value, or safety. If your radio is fuzzy, this won't be enough.
  • The substantial problem has not been repaired satisfactorily.
  • There is an arbitration program in place for the manufacturer.
  • California State certified arbitration programs can be found at the Department of Consumer Affairs website.

What you need to do if there is no arbitration program or if you want to opt out of arbitration?

It may behoove you to speak immediately with the qualified attorneys here at the Law Offices of Howard D. Silver. We have a 95% rate with lemon law cases, and we can be reached toll free to set up a free consultation at 1-866-49-LEMON.

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638 Lindero Canyon Road, Suite 421, Oak Park, CA 91377   Phone: (818) 597-2610 | (866) 495-3666 • Fax: (818) 879-0862 E-mail: hsilver@howardsilverlaw.com

California Certified Arbitration Attorneys Disclaimer: This web site is provided by the Law Offices Of Howard D. Silver as a service to the public and is intended to provide general information only to readers. The California consumer advocate information and material contained on this site do not constitute legal advice. Therefore, the information provided is not intended for the use in any specific case and should not be used as such. Use of and access to this web site do not create in any way an attorney-client relationship between the Law Offices of Howard D. Silver and the user or viewer of this information. Neither your sending of e-mail nor the reading of such e-mail by any attorney at the Law Offices of Howard D. Silver creates an attorney-client relationship. Be sure to discuss your specific situation with an attorney.

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