Free Buyer GuidesCar Repair Fraud in California Frequently Asked Questions (FAQ's)
Q. Should a consumer who suspects that he or she is the victim of consumer fraud relating to the repair of his or her automobile report the claim to a state agency?
A. Yes. The California Bureau of Automotive Repair should be contacted and a complaint made.
Q. If you are the victim of consumer fraud relating to body work done on your automobile or repair of a mechanical condition, should you contact an attorney?
A. YES. Click here to contact Howard Silver Or call 1-866-49-lemon (1-866-49-53666)
Q. What should you do to try and protect yourself from consumer fraud arising from the repair of your automobile?
A. Make sure you obtain a written estimate for the repair. Also, in some cases you may want to obtain a second opinion from another shop before having the repair done. Also, if the repair shop wants to increase the price of the repair after their initial estimate, get the cost of the new repair and why it is necessary in writing. Finally, ask the repair shop to return all replaced parts.
Q. You brought your car to a new garage for their low-price advertised service (brakes, transmission, etc.). Once you left it there, the garage called to tell you they found a much more expensive problem even though you never noticed a problem before. What should you do?
A. It is against the law if the garage used their advertisement to get your car into their shop to perform a more expensive repair you don't need. Remember, just because the garage tells you need the repair doesn't mean you have to do it. If you are unsure, pick up your car and take it to a garage you know and trust. If it turns out the first garage was trying to get you to pay for a repair you don't need, you can file a complaint with the Bureau of Automotive Repair.
Q: What should I do if I feel I am a victim of car repair fraud and I cannot get the seller to cooperate?
A:Click here to contact Howard Silver Or call 1-866-49-lemon (1-866-49-53666)